fb74's Privacy Policy

Applicability and Consent

This Privacy Policy applies to the fb74.cam website and all services connected to it. By registering on or continuing to use our platform, you are considered to have consented to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

Our Privacy Policy is consistent with applicable laws and regulations of Bangladesh and is drawn up in line with international best practices. This document should be read together with our Terms and Conditions.

What Information We Collect

2.1 Identity Information

At the time of registration, we collect the following information:

• Full name
• Date of birth
• Active mobile number
• Email address
• Residential address

2.2 Identity Verification Information (KYC)

We carry out identity verification in certain circumstances for financial security and fraud prevention purposes. A copy of a National Identity Card (NID) or passport may be requested for this.

2.3 Financial Information

For transaction processing, we collect payment method information such as bKash, Nagad, Rocket, or Upay account numbers, and deposit and withdrawal history.

2.4 Technical Information

• IP address and device type
• Browser version and operating system
• Session duration and page visit data
• Referral source and click path

2.5 Gaming Activity Information

We securely store betting history, win and loss records, preferred game categories, and bonus usage information. This data is also used for responsible gaming monitoring.

How We Collect Information

fb74 collects information in the following ways:

3.1 Direct Collection

We collect information directly when you fill in a registration form, complete a payment, contact the support team, or provide information in any online form.

3.2 Automated Collection

Technical information is collected automatically through our server logs, cookies, and analytics tools. This information generally does not directly identify any individual.

3.3 Collection from Third Parties

We may receive necessary confirmation information from payment gateways (bKash, Nagad, Rocket, Upay) and identity verification service providers.

Purpose of Using Information

We use the information we collect for the following purposes:

• Account management and verification: Completing the registration process and ensuring account security.
• Financial transaction processing: Securely processing deposit and withdrawal requests.
• Service improvement: Analysing user experience to improve the platform.
• Customer support: Providing assistance via 24/7 live chat and email.
• Bonus and promotion management: Delivering relevant offers to eligible users.
• Fraud prevention: Detecting unusual activity to maintain account security.
• Responsible gaming monitoring: Identifying excessive betting patterns and providing necessary support.
• Legal compliance: Adhering to applicable laws and regulations.

Sharing and Disclosure of Information

fb74 may share users' personal information with the parties described below in limited circumstances and under strict controls:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance. These organisations operate under our instructions and may not use your information for their own purposes.

5.2 Legal Requirements

We may be required to disclose information in response to a court order, government investigation, or other legal requirement. In such cases, we will disclose only the minimum information necessary.

5.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. We will notify users in advance in such circumstances.

5.4 No Sale of Data

fb74 never sells, rents, or commercially transfers user information to any third party for marketing or advertising purposes.

Data Protection and Security

fb74 follows the highest industry standards to protect your information. The key components of our security measures are:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Secure Servers: Data is stored in secure data centres where unauthorised access is not permitted.
• Two-Factor Authentication: An additional layer of security is maintained for account access.
• Internal Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: Our systems are assessed through regular security audits.
• Payment Data Protection: Financial information is never stored in full on our servers.

There is always some risk involved in transmitting information over the internet. However, we want to assure you that fb74 makes every effort to protect user information.

Cookies and Tracking

7.1 What Are Cookies?

Cookies are small text files that our website stores on your device. They help improve your browsing experience and ensure the site functions properly.

7.2 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the site; these cannot be disabled.
• Performance Cookies: Used to understand how the site is being used.
• Functionality Cookies: Used to remember your preferences (such as language).
• Session Cookies: Used to maintain your logged-in state; deleted when the browser is closed.

7.3 Managing Cookies

You can control or delete cookies through your browser settings. However, disabling all cookies may cause some important features of our site to not work properly.

Data Retention Period

We retain your information only for as long as it is necessary or legally required.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, information required to meet legal obligations may be retained for a specified period.
• Transaction Records: Financial transaction information is retained for a longer period as it falls under legal requirements.
• Analytics Data: Anonymous analytics data is generally retained for a shorter period.

To find out about specific retention periods, contact us at [email protected].

Your Rights

Regarding your personal information, fb74 grants you the following rights:

9.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide that information within a reasonable time.

9.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. Ensuring accurate information is in our interest as well.

9.3 Right to Delete Information

In some cases, you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations.

9.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in relation to marketing communications.

Children's Privacy

fb74 is a platform intended entirely for adults. Our services are for people aged 21 and above only. We do not intentionally collect, store, or process the personal information of any minor.

If it comes to our attention that a person has registered by providing false information about their age, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately.

Policy Changes

fb74 may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will inform users in the following ways:

• Updating the "Last Updated" date at the top of this page.
• Sending a notification to the registered email address for significant changes.
• Displaying a clear notice when accessing the site.

Continuing to use our services after any changes will indicate that you have consented to the new policy. We therefore encourage you to review this page regularly.

Contact

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7

Our privacy team will respond to your request as soon as possible. To learn more about responsible gaming, visit our Responsible Gaming page.